Privacy Policy

Last Updated: August 2026

1. Introduction

Welcome to Keynu. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (keynu.in or keynu.com), fill out our forms, contact us via WhatsApp, or seek consultations and treatments at our clinic in Paschim Vihar, New Delhi.

2. Information We Collect

We only collect information that is necessary to provide safe, effective, and personalized dermatological and aesthetic treatments:

• Personal Information: Your name, email address, phone number, and date of birth when you register or make an inquiry.
• Health & Medical History: Details regarding your skin type, past allergies, medical conditions, ongoing medications, and pregnancy status to ensure treatment safety.
• Clinical Photography: Before-and-after photographs taken with your explicit consent to document treatment progress.
• Usage Data: IP addresses, browser details, and site traffic analyzed via Google Analytics to optimize our website experience.

3. How We Use Your Information

Your information is used strictly within the bounds of clinical care and administrative needs:

• To schedule, manage, and verify your clinical appointments.
• To formulate and deliver personalized treatment plans.
• To correspond with you regarding follow-up care and recovery via WhatsApp, phone, or email.
• To maintain medical history records as required under Indian healthcare regulations.
• To improve our clinic's operations, patient support, and website navigation.

4. Data Sharing and Confidentiality

We value your trust. Your medical records and personal details are treated with strict confidentiality:

• We never sell, rent, or lease your personal information to third-party marketing companies.
• Data is only shared with clinical specialists, staff, or labs directly involved in your treatment plan.
• We will not share your before-and-after photos on social media or marketing materials without your explicit, signed consent.
• Information may be shared only if legally mandated by government or regulatory authorities in accordance with applicable laws of India.

5. Data Security

We implement a variety of technical and organizational security measures to protect your personal and medical data. Access to patient files is strictly limited to authorized clinical and administrative staff who require the information to perform their duties.

6. Your Rights

You have the right to request access to your clinical files, correct any outdated or incorrect information, or ask for the deletion of non-medical records (like marketing communication preferences).